Attendee Experience Management
Elevate Engagement, Maximize Impact
Deliver a connected, personalized experience across every touchpoint.
Events are more than just sessions and schedules, they’re hubs of engagement. SpotMe’s Attendee Experience Management ensures that every attendee interaction is meaningful, connected and data-driven, turning engagement into insights that fuel your CRM and marketing strategy.
Attendee Experience Management
What Makes SpotMe Different?
Event-Powered Omnichannel
From pre-event communications to live Q&As and post-event networking, your attendees expect seamless, real-time engagement across channels. SpotMe delivers a single, dynamic experience that keeps attendees engaged before, during and after your event while ensuring every interaction feeds into your omnichannel marketing strategy.
CRM-First Approach
Engagement shouldn’t disappear into event tech silos. SpotMe’s native two-way CRM integration ensures that every poll response, Q&A interaction and chat message translates into actionable customer insights, allowing sales and marketing teams to follow up in real time and accelerate pipeline.
Crafted, Not Cobbled
Most event platforms rely on disconnected engagement tools that limit data sharing and personalization. SpotMe’s built-for-purpose event experience ensures frictionless attendee engagement across sessions, networking and live interactions without fragmented workflows or missing data.
Capabilities Built for Immersive, Data-Driven Engagement
- Pre-Event Communications
Personalized invites, session recommendations and countdown reminders to boost engagement before the event.
- Post-Event Communications
Automated follow-ups, session recaps and engagement-based content recommendations.
- Attendee Notifications
Targeted push notifications and real-time updates keep attendees informed and engaged.
- Attendee Chat
One-on-one and group messaging for networking and collaboration.
- Q&A Moderation
Seamless audience participation with moderated and open Q&A.
- Poll Moderation
Live polling, word clouds and sentiment analysis to capture attendee feedback instantly.
- Gamification
Drive participation with challenges, leaderboards and rewards-based engagement.
- Event App Builder
Fully customizable event apps with branding, interactive features and real-time updates.
- Mobile Event App
On-the-go engagement with a mobile-first experience for iOS and Android.
- Multi-Stream Agenda Management
Manage multiple concurrent sessions and personalize attendee schedules.
- Role-Based Attendee Experiences
Deliver personalized session content and interactive features based on attendee preferences.
- Venue Maps
Interactive maps with session locations and wayfinding.
- Attendee Networking
1:1 meeting scheduling to build meaningful connections.
- Real-Time Event Updates
Ensure attendees stay informed with live session changes and alerts.
- Engagement Analytics
Track real-time engagement metrics and tie participation data directly to CRM records.
- CRM & Martech Integrations
Bi-directional data sync with Salesforce, Veeva, HubSpot, Marketo and more. Learn more.
- Managed Services
Expert support for strategy, execution and attendee engagement optimization. Learn more.
Built for Every Event Format
SpotMe’s Attendee Experience Management enhances
More Than Just Engagement: SpotMe is a Growth Engine
Attendee experience isn’t just about keeping people engaged, it’s about ensuring every interaction drives pipeline. With SpotMe, your attendees get a seamless, personalized event journey, while your teams get the real-time data needed to convert engagement into revenue.