About us

We believe events are the best way to accelerate relationships at scale.

SpotMe’s founders started from scratch. They built an event platform to harness the power of audience engagement. But their vision did not stop there. They engineered SpotMe to deliver seamless event experience workflows. "Crafted, not cobbled" is their design principle.

SpotMe’s mission is to help customers create better relationships by delighting event attendees at scale.

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what we do

We build event experience workflows that lift and capture engagement.

Our event platform powers event experience workflows. These workflows create more event engagement and more data for CRM systems.

Our customers want to accelerate customer relationships with events. We deliver event management with personalized content production. We empower evergreen engagement. We unlock peer-to-peer participant interactions. We enrich CRM records with engagement data. We avoid creating new systems of record with event data.

Lines are blurred in the new world of events. In-person/virtual and synchronous/on-demand collision creates friction. We created enterprise-grade technology to solve this complexity.

Our enterprise deployment and delivery services are highly rated. We guarantee a white-glove experience for customers and audiences.

Key facts

10,000,000+

event relationships created by SpotMe

500,000+

event attendees per month

12,000+

event builders use SpotMe

4.6/5

rating on G2 and Capterra

20+

years in the event tech industry

Trusted by leading Fortune 500 companies

Over the last 20 years, we have accumulated unrivaled experience that makes SpotMe the first choice for enterprise event engagement:

10 of the top 20 life science and pharma companies
j&j logo novartis logo Roche logo sanofi logo gsk logo
takeda logo biogen logo bayer logo boehringer ing logo gilead logo
The Big Four professional services networks
deloitte logo pwc logo ey logo kmpg logo
Leading companies from technology, financial services and manufacturing
workdat logo mb group logo loreal logo liberty mutual logo bnp paribas logo
Our story

Enabling enterprise-grade event technology loved by audiences for 20+ years

2000

Company founded in Lausanne, Switzerland

2001

Launched networking device

2007

Expanded to US with new Chicago office

2011

Launched event app SaaS platform

2016

Expanded as engagement platform for life science and professional services

2017

Named event app leader by G2; leader for every quarter since then

2020

Launched SpotMe Anywhere

2021

Named as leading Marketing Event Management Solution in Forrester WaveTM

NOW

SpotMe has been owned by the same private investors for the last 20 years, giving the company long-term stability and a solid vision.

Leadership

Management team

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Pierre Metrailler

CEO

Pierre is an event technology pioneer and industry veteran with over 20 years’ experience. He joined SpotMe in 2001 when a passionate group of micro engineers was developing a networking device to facilitate in-person interactions at meetings and conferences. Pierre expanded the vision to pervasive event engagement, established the company delivery model with a focus on enterprise customers, and architected the next-generation SpotMe platform, pivoting the company from proprietary hardware to a SaaS platform in 2011. He has been CEO since 2016 and focuses on creating and nurturing a culture that is grounded in curiosity, commitment, and transparency. Before joining SpotMe, Pierre worked with the NTT Communication Sciences Labs in Kyoto, Japan. Pierre is a graduate of the Swiss Federal Institute of Technology, Lausanne, and INSEAD.

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Daphné Rapin

CFO

Daphne is responsible for finance, accounting, and planning at SpotMe. She oversees budgeting, investment, and auditing activities. With over 15 years of experience in finance and accounting, Daphne was instrumental in transitioning the company business model to SaaS. As SpotMe continued to expand internationally, she scaled reporting and controlling workflows with a focus on efficiency and accountability. Before joining SpotMe, Daphne worked with Mazars, and with a number of tax, accounting, and financial consulting firms in the Geneva area. Daphne is a Certified Swiss Fiduciary Expert.

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Julien Canet

COO

Julien has over 20 years of international leadership experience in finance, HR, legal and compliance functions. At SpotMe, he is responsible for people, legal, compliance, and procurement activities. Julien oversees client operations, including project management, customer support, customer education, as well as the SpotMe Delivery Network. Before joining SpotMe, Julien worked with Bottomline Technologies and Europ Assistance. Julien is a graduate of the EDHEC Business School and Grenoble University.

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Marc Rochat

VP Engineering

Marc brings to SpotMe over 20 years of experience in SaaS platform development and technical leadership with deep expertise in video and streaming, and agile methodologies. At SpotMe, Marc heads the engineering team and focuses on growing the development team with a strong emphasis on platform scalability, reliability, and compliance. Marc has been instrumental in expanding the SpotMe platform with video capabilities for virtual and hybrid events. Before joining SpotMe, Marc worked with Kudelski Group, FIS, and Sterci. Marc holds a Computer Engineering degree from the University of Applied Sciences in Geneva.

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Wojciech Krawiec

VP Product

Wojciech is a product leader with 15 years of experience in delivering B2B SaaS, web and mobile products. As VP Product, Wojciech is responsible for establishing the product direction derived from our vision. His priority is to reduce friction between technology and event organizers/marketers while maximizing participant engagement. Before joining SpotMe, Wojciech was VP Product and Technology at Skill Dynamics, and previously co-founded In'saneLab.

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Olivier Aubert

Business Development & Partnerships Director

Olivier leads partnerships and alliances within the SpotMe technology ecosystem and is responsible for new enterprise customer acquisition. He manages top-tier and global accounts and brings to SpotMe over 12 years of experience in enterprise sales, corporate strategy, and management consulting in 7 different countries. Before joining SpotMe, Olivier worked with KPMG and NBN. Olivier graduated from McGill University.

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David Pires

VP Marketing

David brings over 15 years of growth marketing experience to SpotMe. As VP Marketing, he is responsible for content and performance marketing activities and runs field and customer marketing with a focus on event partnerships and customer advocacy. Before joining SpotMe, David worked with ElectricFeel, Beekeeper, and EF. David graduated from Institut Mines-Telecom Business School.

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Alice Thoonsen

Head of Sales Europe

At SpotMe, Alice is responsible for new customer acquisition, retention and expansion of European customers. With over 10 years of experience in program management with key accounts, she brings strong expertise in life science engagement. Before joining SpotMe, Alice worked with EY and Yves Rocher. Alice is a graduate from Grenoble School of Management.

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Pierre Boesinger

Head of Sales UK & International

With 10 years of experience in sales and sales leadership, Pierre is responsible for new customer acquisition, retention and expansion of SpotMe’s international customer base. With his background in technology and professional services, he brings consulting expertise on internal and external engagement to enterprise customers. Before joining SpotMe, Pierre worked with ALTIOS International and Canon. Pierre is a graduate from the EMLYON Business School.

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Cristina Aguilar

Customer Support Director

Cristina is a Six Sigma Green Belt certified professional with over 15 years of experience in customer experience management in the most demanding industries. At SpotMe, she is responsible for our customer support team that provides instant assistance to event builders. Cristina leads our team of customer support specialists located in the USA and Bulgaria, who operate on a follow-the-sun 24/7 model. She oversees all escalations and is the owner of SLA metrics and customer satisfaction.

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Paul Harris

Solution Engineering Director

Expert at measuring ROI, process mapping, and data compliance, Paul is a seasoned professional in the event technology industry. He is responsible for leading our sales engineering function and driving our close rate and average deal size, shifting the conversations from “few events” to “enterprise deployments”, and pushing conversion from lower intent leads into opportunities.
Before joining SpotMe, Paul held a variety of technology-focused roles in the event industry including Sales Engineer at RainFocus and Senior Solutions Consultant at Aventri.

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Maria Maslarova

Director of People and Culture

At SpotMe, Maria is responsible for all human resources management, talent acquisition, and employer branding. She develops the People & Culture strategy aligned with business goals and company values, establishing success metrics and working with the team to build and instill strong company culture throughout all offices and a global Work-from-Anywhere team. Maria is in charge of all compensation and career path programs at SpotMe as well as the performance management processes, and related policies.
Before joining SpotMe, Maria's professional experience included positions at PwC and Alorica. She holds both a Bachelor of Labour Economics and a Master's degree in Human Ressources Management from the University of National and World Economy in Sofia, Bulgaria.

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Our values

The driving force behind everything we do at SpotMe.

Curious and always improving

  • We have learned that every industry, client and event are different, and we have shaped our products and services to meet their specific needs.
  • Customer feedback is a process that always leads to improvement.

Diligent with intent

  • We deliver excellence while aligning with your objectives.
  • We have a strong plan that we stick to and we are intentional with our actions to ensure we deliver what's best for you.

Humble about oneself

  • We start by listening, and then we provide our input.
  • We believe great relationships are built on honesty.
  • We will tell you what we cannot do, and we will offer the best alternative.

Respectful and positive

  • Events are hard and we understand our customers are under pressure.
  • We provide timely and professional responses on sales, support and services.
  • We strive to remain creative and helpful in the most stressful situations.

Proud about our company

  • We find meaning and purpose in producing high-quality work with attention to detail.
  • We believe in pervasive engagement and that everything flows from there.

Offices

location-image1

Americas & Headquarters

americas@spotme.com

SpotMe Headquarters

935 W Chestnut St #650
Chicago, IL 60642
+1 312 416 2708

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Europe, Middle East & Africa

emea@spotme.com

SpotMe Europe

Avenue du Théâtre 1, 4th floor
1005 Lausanne, Switzerland
+41 21 510 11 70

SpotMe Bulgaria

Henrik Ibsen 17
1407 Sofia, Bulgaria
+359 896 345 333

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Asia Pacific

apac@spotme.com

SpotMe Asia Pacific

16 Raffles Quay, #33-03 Hong
Leong Building
Singapore 048581
+65 316 58 633

HYBRID AND REMOTE

Join our team

Together, we build engaging events that audiences love.

See current job openings
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