Our Mission

We empower critical industries to deliver better events that generate engagement and results.

SpotMe’s founders started from scratch. They built an event platform to harness the power of audience engagement. But their vision did not stop there. They engineered SpotMe to deliver seamless event experience workflows. "Crafted, not cobbled" is their design principle.

SpotMe’s mission is to help customers create better relationships by delighting event attendees at scale.

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what we do

We build event experience workflows that lift and capture engagement.

Our event platform powers event experience workflows. These workflows create more event engagement and more data for CRM systems.

Our customers want to accelerate customer relationships with events. We deliver event management with personalized content production. We empower evergreen engagement. We unlock peer-to-peer participant interactions. We enrich CRM records with engagement data. We avoid creating new systems of record with event data.

Lines are blurred in the new world of events. In-person/virtual and synchronous/on-demand collision creates friction. We created enterprise-grade technology to solve this complexity.

Our enterprise deployment and delivery services are highly rated. We guarantee a white-glove experience for customers and audiences.

Key facts

10,000,000+

event relationships created by SpotMe

500,000+

event attendees per month

12,000+

event builders use SpotMe

4.7/5

rating on G2 and Capterra

22+

years in the event tech industry

Trusted by leading Fortune 500 companies

Over the last 22+ years, we have accumulated unrivaled experience that makes SpotMe the first choice for enterprise event engagement:

15 of the top 20 life science and pharma companies
j&j logo novartis logo Roche logo sanofi logo gsk logo
takeda logo biogen logo bayer logo boehringer ing logo gilead logo
The Big Three professional services networks
deloitte logo ey logo kmpg logo
Leading companies from technology, financial services and manufacturing
workdat logo mb group logo loreal logo liberty mutual logo bnp paribas logo
Our story

Enabling enterprise-grade event technology loved by audiences for 22+ years

2000

Company founded in Lausanne, Switzerland

2001

Launched networking device

2007

Expanded to US with new Chicago office

2011

Launched event app SaaS platform

2016

Expanded as engagement platform for life science and professional services

2017

Named event app leader by G2; leader for every quarter since then

2020

Launched SpotMe Anywhere

2021

Named as leading Marketing Event Management Solution in Forrester Wave™

2023

SpotMe named a Leader in The Forrester Wave™, B2B Event Management Technology Guide
SpotMe joins forces with Swiss Post

2024

SpotMe Life Sciences became Onomi – the event-centric customer engagement solution for the life sciences

Leadership

Management team

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Pierre Metrailler

CEO

Pierre is an event technology pioneer with over 20 years of experience. After joining SpotMe in 2001, he expanded the company's vision from hardware-based networking devices to comprehensive event engagement solutions. He led the company's transformation to a SaaS platform in 2011, with a strong focus on enterprise customers. As CEO since 2016, Pierre has pursued a CRM-first strategy and addressed critical industries' unmet needs, launching Onomi, a customer engagement platform for life sciences. He holds degrees from the Swiss Federal Institute of Technology, Lausanne and INSEAD.

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Daphné Rapin

CFO

Daphne is responsible for finance, accounting, and planning at SpotMe. She oversees budgeting, investment, and auditing activities. With over 15 years of experience in finance and accounting, Daphne was instrumental in transitioning the company business model to SaaS. As SpotMe continued to expand internationally, she scaled reporting and controlling workflows with a focus on efficiency and accountability. Before joining SpotMe, Daphne worked with Mazars, and with a number of tax, accounting, and financial consulting firms in the Geneva area. Daphne is a Certified Swiss Fiduciary Expert.

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Marc Rochat

VP Engineering

Marc brings to SpotMe over 20 years of experience in SaaS platform development and technical leadership with deep expertise in video and streaming, and agile methodologies. At SpotMe, Marc heads the engineering team and focuses on growing the development team with a strong emphasis on platform scalability, reliability, and compliance. Marc has been instrumental in expanding the SpotMe platform with video capabilities for virtual and hybrid events. Before joining SpotMe, Marc worked with Kudelski Group, FIS, and Sterci. Marc holds a Computer Engineering degree from the University of Applied Sciences in Geneva.

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Wojciech Krawiec

VP Product

Wojciech is a product leader with 15 years of experience in delivering B2B SaaS, web and mobile products. As VP Product, Wojciech is responsible for establishing the product direction derived from our vision. His priority is to reduce friction between technology and event organizers/marketers while maximizing participant engagement. Before joining SpotMe, Wojciech was VP Product and Technology at Skill Dynamics, and previously co-founded In'saneLab.

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Olivier Aubert

VP Business Development

Olivier leads partnerships and alliances within the SpotMe technology ecosystem and is responsible for new enterprise customer acquisition. He manages top-tier and global accounts and brings to SpotMe over 12 years of experience in enterprise sales, corporate strategy, and management consulting in 7 different countries. Before joining SpotMe, Olivier worked with KPMG and NBN. Olivier graduated from McGill University.

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Alice Thoonsen

VP Account Management

At SpotMe, Alice leads the global account retention and expansion strategy, ensuring customers achieve maximum value from the Onomi solution. With over a decade of experience in program management and customer success, she brings exceptional relationship-building expertise and a deep understanding of client needs in the life science industry. Before joining SpotMe, Alice worked at EY and Yves Rocher. She holds a degree from Grenoble School of Management.

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Chris Mitchell

VP Professional Services

Chris brings over 25 years of international leadership experience with professional services, operations, support and customer success in events and video streaming. Chris has also provided consultancy projects to enterprise and life sciences clients in event strategy. At SpotMe, Chris is responsible for professional services and customer support for our global customer base, as well as the SpotMe Delivery Network. Before joining SpotMe, Chris was SVP Operations at Notified and VP, Customer Success & Growth at ON24.

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Tom Uhlhorn

VP Marketing

Tom is a B2B marketing leader with over a decade of experience in successfully combining brand strategy and go-to-market execution to accelerate growth. Tom’s priority is to drive long and short-term growth opportunities with an emphasis on our life science customers. Before joining SpotMe, Tom was Head of Growth for InvestorHub, and previously founded a CX consulting firm, Tiny CX. Tom holds a Master of Business from Queensland University of Technology.

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Our values

The driving force behind everything we do at SpotMe.

Curious and always improving

  • We have learned that every industry, client and event are different, and we have shaped our products and services to meet their specific needs.
  • Customer feedback is a process that always leads to improvement.

Diligent with intent

  • We deliver excellence while aligning with your objectives.
  • We have a strong plan that we stick to and we are intentional with our actions to ensure we deliver what's best for you.

Humble about oneself

  • We start by listening, and then we provide our input.
  • We believe great relationships are built on honesty.
  • We will tell you what we cannot do, and we will offer the best alternative.

Respectful and positive

  • Events are hard and we understand our customers are under pressure.
  • We provide timely and professional responses on sales, support and services.
  • We strive to remain creative and helpful in the most stressful situations.

Proud about our company

  • We find meaning and purpose in producing high-quality work with attention to detail.
  • We believe in pervasive engagement and that everything flows from there.

Offices

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Americas

americas@spotme.com

SpotMe North America

935 W Chestnut St, Suite #515
Chicago, IL 60642
+1 312 416 2708

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EMEA & Headquarters

emea@spotme.com

SpotMe Headquarters

Avenue du Théâtre 1, 4th floor
1005 Lausanne, Switzerland
+41 21 510 11 70

SpotMe Bulgaria

Henrik Ibsen 17
1407 Sofia, Bulgaria
+359 896 345 333

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Asia Pacific

apac@spotme.com

SpotMe Asia Pacific

16 Raffles Quay, #33-03 Hong
Leong Building
Singapore 048581
+65 316 58 633

HYBRID AND REMOTE

Join our team

Together, we build engaging events that audiences love.

See current job openings
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