Android and iOS Event App Requirements

Technical Specifications

Click here to view our Engagement App capabilities

Engagement App (mobile)

  • Without any engagement instances installed (events), our app takes less than 30 MB. Average size of an engagement instance, once downloaded to a device, ranges from 40 MB to more.
  • Devices with Android-based operating system such as Kindle Fire or devices with Android app emulation (BlackBerry 10, Sailfish, etc.) are not supported.
  • App is officially distributed through Apple’s App Store, Google Play Store or MDM solutions used within your organization (such as Citrix and MobileIron). Apps downloaded from other distribution channels are not supported
  • Latest devices and OS releases are not immediately supported as they go through official testing and quality assurance processes.
  • To check if your device is supported, open the App Store or Play Store page of the app on a respective device. If it is compatible, the store will allow you to install it.

Network Requirements

  • We recommend that you use a Wi-Fi network or unlimited data plan to download the app. Downloading while you are on data roaming abroad may result in steep roaming charges.

Permissions

  • Depending of the platform our app or the distribution platform (App Store/Play Store) might prompt the user to allow access to specific hardware or an advanced feature of the platform.
  • Depending on the version of the Android device, users might be prompted to explicitly allow access to all of the permissions below or might be asked to do it as they try to activate a certain feature. Depending on the version of your device, names of these permissions might slightly vary.

iOS

Minimum version: iOS 10 iPhone 4s or later, iPad 2 or later, iPad mini or later, iPod touch (5th gen)

  • Location
    For showing showing other nearby app users utilizing Bluetooth Low-Energy. The App does not track or store GPS location.
  • Contacts
    To import contact details of another user to address book on the device. Contacts other than the one being imported will not be accessed, modified or shared with the App.
  • Calendars
    Sessions may be added to a calendar on the device. Calendar entries other than the one being created will not be accessed, modified or shared with the App.
  • Photos
    Required when sharing existing photos on feed with other users or updating profile photo.
  • Microphone
    Required when recording a video to share with other users on the feed.
  • Camera
    Required when sharing a photo on the feed or updating profile photo.
  • TouchID or FaceID
    TouchID or FaceID might be used as an authentication method.
  • Notifications
    In order to deliver important notifications from event organizers, messages from other users, live voting and other interactive features.
  • Health
    Number of steps made might be tracked for participation in fitness challenges. The App does not track or store GPS location.

Android

Minimum version: Android 5.0 Lollipop

  • Camera
    Required when sharing a photo on the feed or updating profile photo.
  • Location and Bluetooth devices
    For showing showing other nearby app users utilizing Bluetooth Low-Energy. The App does not track or store GPS location.
  • Location and Google Fit
    May be used to record number of steps made for participation in fitness challenges. The App does not track or store GPS location.
  • Microphone
    Required when recording a video to share with other users on the feed.
  • Storage
    Required when sharing existing photos on feed with other users. updating profile photos or saving photos shared by other users to local storage.
  • Biometric hardware
    Device’s biometric hardware might be used as an authentication method.

Engagement App (web)

For all browsers and platforms enable JavaScript and cookies. Connection to the Web App is done exclusively over HTTPS/TLS, with strict transport security enabled.

  • Google Chrome
  • Safari
  • Mozilla Firefox
  • Microsoft IE
  • Microsoft Edge
  • BlackBerry Browser

Desktop Browsers

Version: most recent stable release

 

Mobile Browsers?

Version: most recent stable release

 

Desktop Browsers

Versions: 8, 9, 10

 

Mobile Browsers?

Version: most recent stable release. Minimum version is 7

 

Desktop Browsers

Version: most recent stable release

 

Mobile Browsers?

N/A

 

Desktop Browsers

Versions: 10, 11

To use the Web App all Windows and Internet Explorer updates must be installed. Users with Internet Explorer 9 can access the web app, but with degraded experience and limited functionality

Mobile Browsers?

Versions: 9, 10, 11

On devices running Windows Phone 8 with latest updates installed

Desktop Browsers

Version: most recent stable release

Mobile Browsers?

Version: most recent stable release

Desktop Browsers

N/A

Mobile Browsers?

Version: most recent stable release

BlackBerry Browser on BlackBerry 10 devices is supported with latest system and security updates installed.

Browser on BlackBerry devices without OS 10 is not supported.

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